Downloadables after Backerkit
over 5 years ago
– Fri, Apr 09, 2021 at 12:18:49 AM
Hi all,
For those who haven't used Backerkit before, how it works is like this:
1. Surveys sent: Everyone gets the survey and replies with their address info, confirming anything with their pledge, adding on any extras, etc. After a certain amount of time (generally about a week, we move on to step 2).
2. Lock orders: All surveys that have been submitted so far are locked, so no further changes can be made. If you haven't sent in your survey yet, there's nothing to lock
3. Charge cards: Credit cards are charged for all locked orders.
4. Downloads activate: For all charges that are successfully processed, you are automatically assigned download codes within Backerkit (not on Drivethru or Dropbox or elsewhere; they're available directly inside Backerkit) and can download your files there.
5. Lock addresses: When books arrive and we get ready to ship, we'll send out a last reminder to update your addresses and after that we'll lock those as well. Sometimes people move or decide to use a different address (shipping to a friend or relative, etc.); wherever you're going to get your stuff, make sure your address is up to date.
6. Ship items: Once addresses are locked, we'll export them from Backerkit and start shipping.
Right now we're still on step 1, so next weekend we'll lock orders for those that are received and charge cards, so you'll be able to get your stuff. If you aren't able to do your survey by then, we'll send out a reminder, and probably one or two more for anyone who has not yet replied. Hopefully everyone will get theirs in by the end of the month at the latest.
TD;DR - Downloads should be available by next Monday, to give everyone a week to do their add-ons and make any changes or address any issues that come up. If everyone gets their stuff in more quickly than expected, we might be able to do it sooner!
Fantasy Grounds keys sent!
over 5 years ago
– Thu, Apr 01, 2021 at 04:44:00 PM
Hi all,
I've created and downloaded the Fantasy Grounds product keys for all 7 products and sent them out to the 69 backers who pledged for them as add-ons within the Kickstarter. They've been sent out through Kickstarter messenger to each person (except for two who had failed pledges) to make sure they didn't hit any of the email weirdness we had last week. Even if you don't get an email notification about it, check your Kickstarter messages and you should see it there.
The Fantasy Grounds modules still will be available to get as add-ons in Backerkit once it's ready; I'll just need to generate more keys.
PS - A few of you emailed saying you had not received your Drivethru links for the Pirate Campaign Compendium. Give it a few hours in case it is just taking time to churn through their system and check again. If you still don't have it by tomorrow let me know.
Fantasy Grounds key instructions
over 5 years ago
– Thu, Apr 01, 2021 at 06:00:54 AM
Hi all,
We sent out the Fantasy Grounds keys yesterday, a string of alphanumeric characters. One of our backers, though, pointed out that it's not inherently obvious how to use them. He did a quick lookaround and thanks to backer Pete Schlax, here is a little quick advice!
**************************************
For others that don't know what the heck to do, you might send them here:
How to Use Activation Keys - Fantasy Grounds Customer Portal - Fantasy
Grounds Unity Customer Support (atlassian.net)
<https://fantasygroundsunity.atlassian.net/wiki/spaces/FGCP/pages/1336213505/How+to+Use+Activation+Keys>
Pirate Campaign Compendium Revised Edition is up!
over 5 years ago
– Thu, Apr 01, 2021 at 06:00:21 AM
Hi all,
I've received the revised PDF from layout for the Pirate Campaign Compendium! It's been uploaded to DrivethruRPG, and everyone who downloaded it from there already should have received an update email.
I've also uploaded it to a new Dropbox folder (since the old folder got put in Dropbox jail). This one is only 150MB, so *hopefully* it shouldn't cause a similar issue. Still, check Drivethru first and if you can wait a few days before downloading to spread out the surge that should make our Dropbox Overlords happy.
The PDF also has been uploaded to Backerkit, so everyone who already pledged for it or does an add-on pledge in Backerkit can download it directly from there. I've received the first review notes from our Backerkit rep and sent back some further questions. There will be some back and forth as we fine-tune things and I'll let you know when the "Smoke Test" is ready to go.
Backerkit Setup Review underway!
over 5 years ago
– Mon, Mar 29, 2021 at 02:46:07 AM
Hi all,
A quick update to let you know that our Backerkit survey submission is complete. We should be hearing back later this week from Backerkit on their review, checking if there are any issues with the survey setup. Once we clear any of those issues, they will perform what is called a "smoke test," which basically involves sending out the survey preliminarily to a random sampling of backers (I believe around 3-5% of you) to check and see whether people are receiving things and if there are any issues to resolve that didn't pop up on initial review. Once that's done, they recommend waiting until 14 days after the Kickstarter ends (which would be a week from today) to ensure that any outstanding credit card issues within Kickstarter's billing system have been reviewed and resolved. Every Kickstarter usually has a few dropped pledges due to refused charges (for any of a dozen reasons), expired cards, or technical glitches, so there's a lag period built into the system to account for that.
Long story short: We should be sending out the survey in about a week!
Pirate Campaign Compendium Update: Layout has emailed me reporting that the Revised Edition of the pirate PDF and book is complete! They'll be exporting and uploading the new file shortly, and I'll get it out to you as soon as I have it in hand!
Have a Legendary week, me hearties!
