Third time's the charm?
about 5 years ago
– Tue, Mar 23, 2021 at 07:09:59 PM
Hi all,
Wow, in 12 previous Kickstarters I have NEVER had these kinds of technical difficulties with simply getting files out. Since DrivethruRPG and Dropbox were both being disagreeable, we've gone over to Google land!
1. Mythos Monsters and the VTT Token Pack have been sent out from our [email protected] email account as simple email attachments.
2. Sea Monsters and the Pirate Campaign Compendium have been uploaded to Google Drive and access/download links have been sent out through Kickstarter's messaging system to all backers getting either or both of those two products. I sent those links via Kickstarter as hopefully that should bypass any spam-filter shenanigans that might apply to a normal email with attachments or links. I'm also hopeful that Google Drive will not have the secret bandwidth metering that Dropbox apparently has. Just in case they do, though, if you already have either file from one of our previous attempts to send out, please do not download that file again from Google Drive. Just download whichever file(s) you are missing.
I will not be able to respond individually to all 200-300 messages, comments, and emails, but let's hope this go-round gets everyone what they need. Give files a little time to percolate through the internet, but if you still don't have any of your files by tomorrow morning, let me know again and I'll look into breaking the fourth wall (or breaking something - I mean GEEZ LOUISE) to get you your stuff!
As noted before, I'll get cranking on Backerkit to get that system set up, where you'll be able to download again and to add any items you need or want onto your pledge. Thanks again keep your fingers crossed for TOTAL SUCCESS!!!
What New Devilry Is This?
about 5 years ago
– Tue, Mar 23, 2021 at 07:09:58 PM
OK, so fun fact I apparently never knew about Dropbox in the 8 years I've been using it. Apparently a shared link can be "suspended" by Dropbox if it creates "too much traffic." The daily limit is only 20 GB, so given the size of the Pirate Campaign Compendium (being half a GB on its own), me uploading it plus 39 people downloading it appears to have put me the link into suspension mode (and apparently the other links too). Apparently after 24 hours I can reupload and rename the file and folder and make a new link.
Like with the Drivethru thing, it's bizarre and not anything I've ever experienced in 12 previous Kickstarters hosting downloads on Dropbox with all but one of them.
Given that size limitation, I think I'll just do the reupload/rename with Sea Monsters, Mythos Monsters, and the VTT pack and *not* with the Pirate PDF, because it is just too big and it will auto-trigger that limit if very many people download it. Looks like I'm hitting the gas pedal on getting Backerkit ready so it can get put up there (and hopefully we don't discover some strange new glitch there too).
If you are still missing the Pirate Campaign Compendium, I'll go through the emails and messages and sort those out and try sending those Drivethru links again individually, as hopefully that won't trip the alarms or whatever happened with the first go-round.
Thanks for your patience. I've got to head into some meetings and run errands but will revisit this issue probably tonight when I get back on.
Wow, that whole DrivethruRPG link send-out had some ISSUES
about 5 years ago
– Tue, Mar 23, 2021 at 07:09:51 PM
That's the first time we've tried to use that as our primary distribution method at the end of a Kickstarter and so far I have to say I'm not impressed. Somewhere over 200 of you ended up missing one or more PDFs. I don't know if it's because spam folders and mail filters are much more vigilant these days (and these were sent out as mass emails with no-reply addresses to hundreds of addressees and containing links so... ok, in retrospect I can see how a spam-filter bot would think that's suspicious). Still, I was very surprised at how many issues there were.
We went back to our old method of me sending out Dropbox links to our private Dropbox. Since we can sort by pledge type, the links for Sea Monsters and the Pirate Campaign Compendium went out to each backer level through Kickstarter's internal messaging system, so that should bypass any potential spam issues. For add-ons (Mythos Monsters and the VTT Pack), we sent them from our company email at [email protected]. Hopefully those should arrive safely.
As an addendum, we'll also set up downloads in Backerkit as we continue setup there, so that will be one more place where you can get your files. Sorry for the inconvenience but onward and upward!
EDIT: It looks like my Dropbox folder wasn't syncing properly so I had to reupload the Pirate Campaign Compendium from my browser-side Dropbox. It's in the process of uploading now but it's a HUGE file (over 500 MB) so it'll probably be up in about 15 minutes or so.
All missing PDFs sent tonight
about 5 years ago
– Tue, Mar 23, 2021 at 07:04:36 PM
If you've emailed me or posted in the comments or KS message about a missing PDF, I've sent out new links for the books specified. Let me know if they're still missing by the morning, and now I bid you all a fond good night! :)
Sea Monsters VTT Token Pack sent
about 5 years ago
– Tue, Mar 23, 2021 at 07:04:20 PM
I had planned to work on VTT stuff tomorrow, but went ahead and created the Token Pack download and sent that out to 156 of you crazy maniacs... I mean, wonderful, WONDERFUL warriors of the waves!
Heading to bed shortly, but I'm knocking out new links for everyone who has messaged me so far. If you're still missing something, by all means let me know and I'll hit you back in the morning!
